Last Updated April 20, 2020
1. Information Collected
a. Personal Information
To provide users of the Services (“Users”) with the best possible experience, Company may collect personally identifiable information (“Personal Information”), including, but not limited to, your email address, and geo location, as well as your basic Twitch, Microsoft, Steam, Google, or Battle.net profile, as detailed herein.
Notwithstanding Company’s automated collection of information, as discussed herein, Company does not collect any Personal Information about you unless you voluntarily provide it. However, you may be required to provide certain Personal Information to us when you elect to use the Services. Such uses may include but are not limited to registering for an account (“Account”).
b. Information that is Automatically Collected
When you access the Services, we may automatically record and store certain information about your technology and system by using cookies and/or other types of technology. Examples of such information collected via cookies includes, but is not limited to, your Internet Protocol (“IP”) address, your mobile device (“Device”) and browser type identifiers, software and system type, and information about your use of the Services, including the duration of time you access or use the Services and information about Services performance analytics, including crashing, network, and tracing. Company also collects certain analytical information via Google analytics, Nielsen, and, Comscore. We encourage you to review the privacy policies for each of these services at:
c. Third Party Provided Information
Company may collect your geo-location via Cloudflare, to be used in connection with ad displays.
f. User Generated Content
2. Information From Children
IF YOU ARE NOT AT LEAST 13 YEARS OLD, THEN YOU MUST NOT USE OR ACCESS SERVICES IN ANY MANNER.Company does not knowingly collect or maintain Personal Information from persons under 13 years of age. If Company learns that Personal Information of persons under 13 years of age has been collected on or through the Services, Company will take the necessary and appropriate steps to delete the Personal Information.
3. How Company Uses Your Personal Information
If you provide Personal Information for a certain reason, Company will use that Personal Information in connection with the reason it was provided. For example, Company will use your email address to create your Account and for notification purposes. Such notifications include, but are not limited to, notifying you of updates to the Services, notifications for customer service purposes, or to otherwise contact you for any reason in connection with your use of the Services or in the event that you contact Company.
- Identify your Account;
- Resolving disputes;
- Preventing potentially fraudulent, prohibited, or illegal activities;
- Enforcing the Terms of Service;
- Comparing information for accuracy; and
- Performing other duties as required by law.
4.How Company Shares Information With Third Parties
Company may share your information, including your Account username and any User Generated Content with other users.
Company does not sell, lease, or otherwise transfer your information to third parties for profit. However, there are certain circumstances in which we may transfer your information to third-parties, without further notice to you, as set forth herein.
Company may disclose your personal information to its owners, employees, and third-party contractors for the purpose of understanding User behavior and using such information to improve the Services.
Company may disclose your Personal Information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Company; (b) protect and defend the rights or property of Company; and/or (c) act under exigent circumstances to protect the personal or economic safety of users of Company, or the public.
Company may also share your information for the following reasons:
a. With Twitch, Battle.net, Microsoft, Steam, Google, and other Social Networking Services
The Services may contain links to Social Networks, including, without limitation, the Facebook “Like” or “Share” button or other social plug-ins. When you interact with these features and links, your browser will establish a direct link with the applicable Social Network servers, and it will receive information about your browser and activity, and may link it to your Facebook user account. For more information about how Facebook uses data, please see Facebook’s own policies.
5. Cookies and Do Not Track Signals
Company may keep track of User behavior, within the Services to understand said behavior. This data is used to enhance the Services.
Company will not follow any browser, extension, or other application’s Do Not Track signal or any other similar anti-tracking signals. However, we offer other choices with respect to third parties. Many third parties participate in self-regulation to offer you a choice regarding receiving targeted ads. Please note that you’ll still see generic ads after opting out, but they won’t be based on your activities online. On the web, you can opt out of participating companies by visiting the following sites:
If you wish to similarly opt out of cross-app advertising on mobile devices, you can enable the Limit Ad Tracking flag on the device. Enabling Limit Ad Tracking sends a flag to third parties that you wish to opt out of targeted advertising on that device, and major mobile platforms require companies to honor this flag. Screenshots on how to find these options on various devices are available here: http://www.networkadvertising.org/mobile-choices.
6. Third-Party Links
The Services may contain links to other third-party websites, which displays third-party advertisements. Company is not responsible for the content or privacy practices of third-party websites, applications, or software. We encourage our Users to be aware when they leave the Services and to read the privacy statements of any other site or application that collects personally identifiable information.
7. Security of your Personal Information
Company will take reasonable and appropriate security measures to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. Unfortunately, no data transmission over the Internet or any mobile or wireless network is 100% secure. As a result, while we strive to protect your personal information, you agree and acknowledge that: (a) there are security and privacy limitations inherent to the Internet and wireless and mobile networks which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and Company cannot be guaranteed.
Company recommends that you do your part in protecting your Personal Information. This includes guarding against unauthorized access to your Account, if applicable, by ensuring no one else uses your device or computer when you are logged in, by logging off from the Services when they are not in use, by keeping your password and other Personal Information confidential, and by taking precautionary steps to guard the physical safety and security of your device or computer.
8. How Long Will Your Information Be Stored
Company will store your Personal Information for as long as permitted by applicable laws and regulations.
9. Access and Interaction with Your Personal Information
If you are a user in the EEA, you have the right to access your Personal Information, and to receive information about our use of the same. You can also ask us to correct, update, or delete any accurate Personal Information we have about you. You understand that Users to whom you have provided such Personal Information may retain such Personal Information, in its original form, if your request to update, correct, or delete your Personal Information was transmitted to Company after you transmitted the Personal Information to the User.
To access, delete, or correct your Personal Information, please contact us.
11. Email Communications
From time to time, Company may contact you via email for the purpose of providing general communication regarding the Services. To improve the Services, we may receive a notification when you open an email from Company or click on a link therein.
If you would like to stop receiving such communications via email from Company, you may opt out of such communications by clicking on the UNSUBSCRIBE button and/or by emailing us.
13. Merger or Sale
14. Users Based in EEA, Switzerland, and UK
a. Legal Basis for Processing Personal Information Under the General Data Protection Regulation (GDPR)
Company may process your Personal Information or other personal information because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it’s not overridden by your rights
- For payment processing purposes
- To comply with the law
b. Retention of Personal Information
Company may also retain device identifiable information (DII), such as usage data for internal analysis purposes. DII is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality.
c. Your Data Protection Rights Under the GDPR
If you are a resident of the EEA, you have certain data protection rights. Company aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.
If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Information directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Information.
- The right to object. You have the right to object to our processing of your Personal Information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where Company relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a data protection authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the EEA.
Contact Information for Data Controller